Refund Policy

Last Updated: February 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on domain. It is designed to ensure transparency and fairness to our users while providing maximum legal protection to honegzatikiwoteb in accordance with applicable laws and regulations in Portugal.

Scope and Applicability

This policy applies to all transactions conducted through domain. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy is applicable to all users, including consumers and businesses, who purchase products or services from domain.

Definitions

  • Refund: A return of funds to the original payment method used for the purchase.
  • Product: Any item or service offered for sale on domain.
  • User: Any individual or entity that accesses or uses domain.

Main Policy Content

1. Refund Eligibility

Refunds may be granted under the following circumstances:

  • The product is defective or not as described.
  • The product was not received within the specified delivery timeframe.
  • The user has contacted honegzatikiwoteb within 14 days of receiving the product to request a refund.

2. Non-Refundable Items

The following items are non-refundable:

  • Products that have been used or damaged by the user.
  • Digital products or services that have been accessed or downloaded.
  • Gift cards or promotional items.

3. Refund Process

To initiate a refund, users must:

  1. Contact honegzatikiwoteb via email at hello@honegzatikiwoteb.sbs or by phone at +351 911 504-2343.
  2. Provide proof of purchase and a detailed description of the reason for the refund request.
  3. Return the product to the address provided by honegzatikiwoteb within 14 days of receiving the return authorization.

Once the return is received and inspected, honegzatikiwoteb will notify the user of the approval or rejection of the refund. If approved, the refund will be processed, and a credit will automatically be applied to the original payment method within a specified timeframe.

User Rights and Obligations

Users have the right to request a refund in accordance with this policy. Users are obligated to:

  • Provide accurate information when requesting a refund.
  • Return products in their original condition, if applicable.
  • Comply with the timelines set forth in this policy.

Limitations and Disclaimers

honegzatikiwoteb reserves the right to refuse a refund if:

  • The refund request does not comply with the terms outlined in this policy.
  • The product has been altered or damaged by the user.

In no event shall honegzatikiwoteb be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the products purchased from domain.

Data Protection/Security

All personal data provided by users during the refund process will be handled in accordance with our Privacy Policy. honegzatikiwoteb is committed to ensuring the security and confidentiality of user information.

Changes to Policy

honegzatikiwoteb reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on domain. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: honegzatikiwoteb
Phone: +351 911 504-2343
Email: hello@honegzatikiwoteb.sbs
Address: **Lisbon Business Hub** Avenida da Liberdade, 200 Floor 5, Office 12 Lisbon, 1250-140 Portugal

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Portugal. Any disputes arising from or related to this policy shall be subject to the exclusive jurisdiction of the courts of Portugal.